Connected platform

Smart maps meet AI assistance

The guest experience upgrade that actually delivers. Seamless technology works behind the scenes to turn visitors into repeat customers.

 Intelligent navigation

Wayfinding that goes further

Real-time location tracking with turn-by-turn directions across multi-floor venues, enhanced by intelligent recommendations. GPS and Wi-Fi positioning provide accurate indoor/outdoor navigation while multilingual support ensures accessibility. Instant updates through our CMS keep wait times and venue information current across your entire property.

See our smart maps and guest portal in action

Learn how to boost guest satisfaction while driving measurable revenue growth with our integrated solutions. 

Automatic guidance

AI assistant to drive engagement

Intelligent portal answers questions, builds personalized itineraries, and enables direct actions while learning preferences. Works through web browsers without app downloads, connects to existing booking systems seamlessly, and provides multi-language support with real-time updates across all interactions.

24/7 personalized guest support

AI concierge provides instant answers and personalized recommendations based on real-time conditions. Handles common inquiries automatically, reducing staff workload while ensuring consistent information delivery. Operates continuously across time zones with privacy protection and increasingly personalized interactions.

Revenue-driving actions enabled

Direct mobile ordering, experience booking, and ticket purchasing streamline guest spending while reducing staff workload. API connections with POS systems ensure day-one compatibility. Seamless transactions without leaving the portal provide comprehensive data and behavioral insights for future marketing strategies.

Smart behavioral insights

Track guest preferences, satisfaction, and engagement patterns to optimize experiences and increase repeat visits. Real-time monitoring of guest flow, heat maps, and detailed engagement metrics. Data extends beyond basic metrics to include satisfaction indicators and behavioral trends that inform operational decisions and strategic planning.

"It's been incredibly beneficial having real-time updates to bookings, allowing us to better optimize staff scheduling and operations compared to managing reservations on paper. The ability for guests to review details online with Nutmeg helps put them at ease.”

Yuji Tsunakawa,
Marine & Beach Director at Sheraton Okinawa in Japan

“Nutmeg has significantly improved the efficiency of the HiBus site by eliminating almost all manual operations by staff.”

Chiaki Crowder
Hawaii Sales Development Division, Digital Solutions Department at HiBus

“It's hard to imagine operating without Nutmeg's web reservation system. By visualizing product data quicker, we are now able to detect changes in sales trends earlier and take action immediately."

Kunihiro Sugimoto
General Manager, Operations Planning Division at “Shigira” Resort in Okinawa, Japan

Turn one-time visits into lasting connections