Connected platform

Smart maps meet AI assistance

Interactive wayfinding and intelligent guest portals work together to create personalized experiences that guide, assist, and drive revenue

 Intelligent navigation

Wayfinding that goes further

Real-time location tracking with turn-by-turn directions across multi-floor venues, enhanced by intelligent location-based recommendations. Rather than static maps that simply display locations, smart wayfinding actively suggests nearby attractions, dining, and experiences based on guest proximity. This transforms navigation from basic directions into an interactive discovery tool that helps guests find relevant experiences they might otherwise miss.

See our smart maps and guest portal in action

Learn how to boost guest satisfaction while driving measurable revenue growth with our integrated solutions. 

Automatic guidance

AI assistant to drive engagement

AI-powered portal answers questions, builds personalized itineraries, and enables direct actions while learning guest preferences. Guests can ask about attraction hours, get dining recommendations, or request custom day plans that optimize their visit based on interests and available time. The portal seamlessly connects to existing booking systems, food ordering platforms, and ticketing services, providing guests with direct access to make purchases without leaving the conversation.

24/7 personalized guest support

Your AI concierge provides instant answers, recommendations, and itinerary building based on real-time conditions and guest preferences. 

Revenue-driving actions enabled

Direct mobile ordering, experience booking, and ticket purchasing streamline guest spending while reducing staff workload.

Smart behavioral insights

Track guest preferences, satisfaction, and engagement patterns to optimize experiences and increase repeat visits.

"It's been incredibly beneficial having real-time updates to bookings, allowing us to better optimize staff scheduling and operations compared to managing reservations on paper. The ability for guests to review details online with Nutmeg helps put them at ease.”

Yuji Tsunakawa,
Marine & Beach Director at Sheraton Okinawa in Japan

“Nutmeg has significantly improved the efficiency of the HiBus site by eliminating almost all manual operations by staff.”

Chiaki Crowder
Hawaii Sales Development Division, Digital Solutions Department at HiBus

“It's hard to imagine operating without Nutmeg's web reservation system. By visualizing product data quicker, we are now able to detect changes in sales trends earlier and take action immediately."

Kunihiro Sugimoto
General Manager, Operations Planning Division at “Shigira” Resort in Okinawa, Japan

Turn one-time visits into lasting connections