Guest data intelligence

Guest insights meet automated marketing

Real-time dashboards and intelligent automation turn guest behavior into targeted campaigns that drive repeat visits and revenue.

Game-changing visibility

Understand your guests better 

Live heatmaps and behavioral analytics reveal how guests move, engage, and spend across your property in real time. See which areas draw crowds and which remain underutilized, allowing you to optimize staff deployment and adjust operations based on actual guest flow patterns. The data also shows dwell times at different attractions, helping you identify what captivates guests and what might need improvement to enhance the overall experience.

Transform Your Guest Experience Today

See how real-time insights and automated marketing work together to increase guest satisfaction and drive revenue

Automation

Smart campaigns drive results 

Behavioral triggers and personalized messaging automatically engage guests at the right moment to boost spending and loyalty. Real-time data identifies optimal touchpoints for targeted offers, while automated campaigns deliver relevant promotions based on guest location and actions. This strategic approach increases both immediate revenue and long-term guest relationships through timely, personalized engagement.

Location-triggered messaging

Send personalized offers and recommendations based on guest location, preferences, and real-time behavior patterns.

Action-based campaigns

Automatically deliver targeted promotions for dining, experiences, and merchandise when guests interact with specific attractions or services.

Guest lifecycle marketing

Nurture relationships from first visit to loyal advocate with automated campaigns that drive repeat visits and referrals.

"It's been incredibly beneficial having real-time updates to bookings, allowing us to better optimize staff scheduling and operations compared to managing reservations on paper. The ability for guests to review details online with Nutmeg helps put them at ease.”

Yuji Tsunakawa,
Marine & Beach Director at Sheraton Okinawa in Japan

“Nutmeg has significantly improved the efficiency of the HiBus site by eliminating almost all manual operations by staff.”

Chiaki Crowder
Hawaii Sales Development Division, Digital Solutions Department at HiBus

“It's hard to imagine operating without Nutmeg's web reservation system. By visualizing product data quicker, we are now able to detect changes in sales trends earlier and take action immediately."

Kunihiro Sugimoto
General Manager, Operations Planning Division at “Shigira” Resort in Okinawa, Japan

Turn one-time visits into lasting connections